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Owned and operated by Atlantic Wellness Goods LLC, we welcome every question about your wellness sanctuary.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status directly through the carrier's website.
What is your return policy?
We want you to feel confident in every purchase. If something does not meet your expectations, please contact our team and we will walk you through our straightforward return process.
Can I exchange a product for a different option?
Exchanges are handled on a case-by-case basis depending on the product. Reach out to our support team and we will help you find the best solution for your needs.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges focus on recovery and circulation, while infrared saunas support deep relaxation and gentle detoxification. Many of our customers integrate both into their home wellness sanctuary for a balanced restoration routine.
Do your compression recovery systems require professional installation?
Most of our compression recovery systems are designed for easy at-home setup with no professional installation needed. Each product includes detailed instructions so you can begin your recovery practice right away.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Thoughtful Response Times
Our team aims to reply to every inquiry within 24 hours during business days.
Secure and Private
Your personal information is protected with industry-standard encryption at every step.
Crafted for Your Sanctuary
Every product is selected to help you design a home environment that supports restoration and vitality.
Easy Returns Process
If something is not the right fit, our team will guide you through a simple and clear return experience.